Refund policy
Refund Policy
Last updated: July 2026
Fresh Baked Products
Because our baked goods are freshly prepared and perishable, all sales are final. We do not accept returns or exchanges on food products.
Custom Orders
Custom cakes, cookies, dessert tables, and personalized orders are made specifically for each customer. Once production has begun, these orders are non-refundable.
Deposits
A non-refundable deposit may be required for custom cakes, weddings, dessert tables, and large event orders. Your event date is not reserved until the required deposit has been received.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible. Approved cancellations before production begins may qualify for a partial refund. Once ingredients have been purchased or production has started, refunds cannot be guaranteed.
Damaged or Incorrect Orders
Please inspect your order at pickup or delivery. If you receive an incorrect order or believe there is a quality issue, notify Schwadis Kitchen immediately so we can review the situation and determine an appropriate solution.
Allergy Notice
Our products are prepared in a home kitchen and may contain or come into contact with common allergens including wheat, dairy, eggs, soy, peanuts, and tree nuts. Customers are responsible for informing us of any allergies before ordering.
Pickup
Once an order has been picked up by the customer or their representative, responsibility for proper transportation, storage, and handling transfers to the customer.
Local Delivery
Local delivery is available for an additional fee based on distance, order size, and delivery requirements. Delivery fees will be confirmed before your order is finalized. Complimentary delivery may be offered for qualifying orders at Schwadis Kitchen's discretion.
Contact
Schwadis Kitchen
Email: schwadiskitchen@gmail.com
Phone: (281) 746-1563